Terms of service

Welcome to Agro Sun Foods. By visiting our website or placing an order, you agree to these Terms of Service. Please read them carefully. If you do not agree, please do not use the website.

1. About us

This website is operated by Agro Sun Foods ("we", "us", "our"), Plot No. 233, Khasra No. 104 (4-16), Khatoni No. 477/484, Min Satyam Puram, Jharoda Kalan, New Delhi, South West Delhi, Delhi - 110072. FSSAI Licence No. 20825007000308. Email: info@agrosunfood.com. Phone: +91 9355770333.

2. Using our website

  • You must be at least 18 years old, or use the website with a parent or guardian.
  • You agree to give correct and complete information when you order.
  • You must not misuse the website, try to break its security, or use it for any illegal purpose.

3. Products and information

We try to show our products, prices and descriptions as accurately as possible. Product photos are for reference, and packaging may change slightly. The label on the product is the final source for ingredients, nutrition and best before details. Natural products can vary a little in colour, aroma and texture between batches.

4. Prices and payment

  • All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • We may change prices or offers at any time without notice. The price at the time you place your order applies.
  • Payments are processed through secure third party payment partners. We do not store your card details.
  • Discount codes and offers are subject to their own conditions and cannot be combined unless stated.

5. Orders

An order is accepted only after we confirm it. We may cancel or refuse an order, for example when a product is out of stock, a price is shown wrongly, or we suspect misuse. If we cancel a paid order, we will refund the full amount.

6. Shipping, returns and refunds

Delivery, returns and refunds are covered by our Shipping Policy and Return and Refund Policy, which are part of these Terms.

7. Health information

Information on this website is for general awareness only and is not medical advice. Please check the ingredients before use if you have allergies, and talk to a doctor or dietitian for medical needs. Honey should not be given to babies under 1 year of age.

8. Intellectual property

The Agro Sun name, logo, photos, text and design on this website belong to us or are used with permission. You may not copy, reuse or sell them without our written permission.

9. Limitation of liability

We do our best to keep the website running and the information correct, but we do not promise that it will always be error free or available. To the extent allowed by law, our liability for any claim related to a product is limited to the price you paid for that product.

10. Privacy

We use your personal information only to process orders, deliver products and improve our service. Please see our Privacy Policy for details.

11. Governing law

These Terms are governed by the laws of India. Any dispute will be subject to the courts of [New Delhi].

12. Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new date. Continuing to use the website means you accept the changes.

13. Grievance officer and contact

For any question, complaint or feedback, please contact:
Name: [Name of grievance officer]
Email: info@agrosunfood.com
Phone / WhatsApp: +91 9355770333
We will acknowledge your complaint within 48 hours and aim to resolve it within one month.